Privacy Policy
Last updated: January 25, 2026
Contents
1. Scope of this Policy
This Privacy Policy explains how Cajal Technologies, Inc. ("Cajal," "we," "us," or "our") collects, uses, and shares information about you when you access or use our products and services, including our website, applications, APIs, and related offerings (collectively, the "Services").
This Policy does not cover the privacy practices of third parties (for example, payment processors, analytics providers, or platforms you use to access the Services). Their practices are governed by their own policies.
Changes to this Policy
We may update this Privacy Policy from time to time. If we make changes, we will revise the "Last updated" date above and may provide additional notice where appropriate (for example, within the Services or by email).
2. Information We Collect
We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information we generate or infer.
A. Information You Provide
Depending on how you use the Services, you may provide:
- Account information, such as your name, email address, organization/company name, and login credentials.
- Billing and purchase information, such as billing address and purchase history. Payment card information is typically processed by our payment processor and not stored by Cajal, though we may receive transaction-related details (e.g., amount, date, and payment status).
- Communications, including messages you send to us (support requests, feedback, inquiries) and any information you choose to share in those communications.
- Content and inputs you submit, which may include requests, queries, or files you upload to access or evaluate our formally verified mathematical datasets (and any metadata associated with those submissions).
- Team/administrative information, such as details for colleagues you invite or administer within an organization account (e.g., name, email, role).
B. Information We Collect Automatically
When you access or use the Services, we may automatically collect:
- Device and usage data, such as browser type, device identifiers, operating system, IP address, pages viewed, access times, referring/exit pages, and interactions with the Services.
- Approximate location, which we may infer from your IP address.
- Log data, including error reports, crash data, and performance metrics.
C. Information We Create or Infer
We may derive information from what we collect, such as inferred general location from IP address or basic usage patterns (e.g., feature adoption).
3. How We Use Information
We use information we collect to operate our business and provide the Services, including to:
- Provide, operate, maintain, and improve the Services and our offerings of formally verified mathematical data.
- Create and administer accounts, including organizational accounts and user permissions.
- Process transactions and manage subscriptions, invoicing, and billing.
- Respond to requests and provide customer support.
- Send service-related communications, such as security alerts, account notices, receipts, and administrative messages.
- Send marketing communications (where permitted by law) and tailor messages to be more relevant; you can opt out as described below.
- Monitor and analyze usage, performance, and trends to improve reliability and user experience.
- Secure the Services, including detecting, preventing, investigating, and responding to fraud, abuse, security incidents, and illegal activity.
- Comply with legal obligations and enforce applicable terms, policies, and agreements.
We may also use information for any additional purpose disclosed to you at the time of collection.
7. Data Retention
We retain information for as long as reasonably necessary to:
- provide the Services,
- maintain business and financial records,
- comply with legal obligations,
- resolve disputes, and
- enforce our agreements.
Retention periods can vary depending on the type of information, how it is used, and legal requirements.
8. International Transfers
Cajal is headquartered in the United States, and we may process and store information in the U.S. and other jurisdictions where we or our service providers operate. These locations may have data protection laws different from those in your jurisdiction. We take commercially reasonable measures designed to protect information when it is processed outside your region.
9. Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information.
A. Account Updates
You may be able to access, update, or correct certain account information through your account settings (if available). You can also contact us for assistance.
B. Marketing Communications
You can opt out of promotional emails by using the unsubscribe link in those emails. Even if you opt out, we may still send non-promotional messages (for example, account notices, security updates, or transaction confirmations).
C. Cookies
You can control cookies through your browser settings. Some analytics providers may also offer opt-out mechanisms.
D. Access, Deletion, and Other Requests
To request access to, deletion of, or other actions regarding your personal information (where applicable), contact us at the email below. We may need to verify your request and may retain certain information as required by law or for legitimate business purposes.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, contact:
Cajal Technologies, Inc.
Email: privacy@caj.al
6. Social Features and Third-Party Integrations
The Services may include integrations or embedded content provided by third parties (for example, social sharing widgets or platform integrations). If you use these features, information may be collected directly by the third party and subject to their privacy policy and settings.